Intermittent payment and power-up issues

Incident Report for Trello

Resolved

As of 17:00 UTC Dyn indicates that they have mitigated a 2nd attack on their infrastructure affecting some services Trello power-ups integrate with as well as our payment provider.

Posted Oct 21, 2016 - 18:20 EDT

Monitoring

Due to a large scale DNS attack against the DNS provider Dyn which affects our payment processing provider, customers may experience issues when trying to enter payment information to sign up for Trello Gold or Trello Business Class. In addition, some power-ups which talk to services which also use Dyn (e.g., GitHub) for their DNS servers may experience issues with those power-ups within Trello.

Posted Oct 21, 2016 - 14:04 EDT