All Systems Operational

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We'd like to keep Trello up 100% of the time. When that doesn't happen, we write about it here.

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Uptime over the past 90 days. View historical uptime.
Trello.com
Operational
90 days ago
99.86 % uptime
Today
API Operational
90 days ago
99.86 % uptime
Today
Atlassian Support - Support Portal
Operational
90 days ago
100.0 % uptime
Today
Atlassian Support Ticketing
Operational
90 days ago
100.0 % uptime
Today
Atlassian Support Knowledge Base Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Degraded performance in Cloud
Resolved - Between 09/18 10:47 UTC to 09/19 04:15 UTC, we experienced degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, Atlassian Access, and Jira Product Discovery customers. The issue has been resolved and the service is operating normally.
Sep 19, 03:23 EDT
Update - Services are confirmed to be stable. We are performing final validation checks before confirming the incident's resolution.
Sep 19, 01:45 EDT
Monitoring - We have identified the root cause of the downgraded performance and have mitigated the problem. We are monitoring this closely.
Sep 19, 00:56 EDT
Investigating - We are investigating cases of degraded performance for some Confluence, Jira Work Management, Jira Service Management, Jira Software, Trello, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Sep 18, 22:53 EDT
Sep 18, 2023
Degraded performance in Cloud
Resolved - The issues with Trello have been mitigated and the incident is being marked resolved for Trello.
Sep 18, 17:37 EDT
Monitoring - An outage with a cloud provider is impacting multiple Atlassian Cloud products including Access, Confluence, Trello, and Jira Products. We will provide more details within the next hour.
Sep 18, 16:44 EDT
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions
Resolved - Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-product attachments; and degraded performance across all products. The issue has been resolved and all services are operating normally.
Sep 15, 01:19 EDT
Monitoring - We have identified the root cause, initiated mitigation actions, and are seeing a reduction in errors when scaling up in response to customer traffic. We are still monitoring closely and will continue to provide updates.
Sep 15, 00:47 EDT
Update - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 00:12 EDT
Identified - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 00:02 EDT
Sep 14, 2023

No incidents reported.

Sep 13, 2023
Atlassian Account login issues
Postmortem - Read details
Sep 21, 20:48 EDT
Resolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.

We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future.
Sep 13, 15:32 EDT
Update - We are no longer seeing occurrences of the Atlassian Accounts login errors, all clients should be able to successfully login now. We will continue to monitor.
Sep 13, 13:36 EDT
Update - We can see a reduction in the Atlassian Accounts login issues after the mitigation actions were taken. We are still monitoring closely and will continue to provide updates.
Sep 13, 12:30 EDT
Monitoring - We have identified the root cause of the Atlassian Accounts login issues impacting Cloud Customers and have mitigated the problem. We are now monitoring this closely.
Sep 13, 11:21 EDT
Investigating - We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.
Sep 13, 10:08 EDT
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

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