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We'd like to keep Trello up 100% of the time. When that doesn't happen, we write about it here.
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Past Incidents
Oct 23, 2019
Resolved -
This incident has been resolved
Oct 23, 04:46 UTC
Oct 23, 04:46 UTC
Investigating -
Our team is investigating a problem with our file hosting service and this may be affecting the loading and performance of attached files, avatars, and board backgrounds. The team is investigating.
Oct 22, 19:38 UTC
Oct 22, 19:38 UTC
Resolved -
Between 23:45 UTC to 02:19 UTC, some customers experienced intermittent failure connecting to Atlassian Cloud. The root cause was an increased DNS error rate from our infrastructure supplier. The supplier fixed the upstream issue and we have verified that the services have recovered. The conditions that caused the issue have been addressed and we are actively working on a permanent fix. The issue has been resolved and the service is operating normally.
Oct 23, 04:02 UTC
Oct 23, 04:02 UTC
Monitoring -
We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
Oct 23, 01:32 UTC
Oct 23, 01:32 UTC
Update -
We have identified the root cause of the intermittent failure connecting to Atlassian Cloud for some cloud customers and have mitigated the problem. We are now monitoring closely.
Oct 23, 01:32 UTC
Oct 23, 01:32 UTC
Update -
We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
Oct 23, 01:08 UTC
Oct 23, 01:08 UTC
Identified -
We continue to work on resolving intermittent failure connecting to Atlassian Cloud for some cloud customers. We will provide hourly updates.
Oct 23, 00:12 UTC
Oct 23, 00:12 UTC
Investigating -
We are aware that some customers may be experiencing intermittent failure connecting to Atlassian Cloud. We are working with our cloud hosting provider (AWS) to resolve the DNS related errors. We will provide hourly updates.
Oct 22, 22:32 UTC
Oct 22, 22:32 UTC
Oct 21, 2019
Resolved -
Trello search has been restored. Thank you for your patience.
Oct 21, 17:40 UTC
Oct 21, 17:40 UTC
Monitoring -
Trello search is now recovering. We will continue to monitor the situation.
Oct 21, 16:40 UTC
Oct 21, 16:40 UTC
Update -
We are continuing to investigate this issue and are working towards a resolution.
Oct 21, 16:06 UTC
Oct 21, 16:06 UTC
Investigating -
Our fix doesn't seem to have solved the issue for most users, we are continuing to work hard to resolve this issue
Oct 21, 14:35 UTC
Oct 21, 14:35 UTC
Identified -
We have discovered the issue and are rolling out a fix momentarily.
Oct 21, 13:51 UTC
Oct 21, 13:51 UTC
Investigating -
We're investigating reports of an issue with Trello's search functionality that seems to be causing problems for some users.
Updates will be posted here once we have more information.
Oct 21, 13:38 UTC
Updates will be posted here once we have more information.
Oct 21, 13:38 UTC
Oct 20, 2019
No incidents reported.
Oct 19, 2019
No incidents reported.
Oct 18, 2019
No incidents reported.
Oct 17, 2019
No incidents reported.
Oct 16, 2019
No incidents reported.
Oct 15, 2019
No incidents reported.
Oct 14, 2019
No incidents reported.
Oct 13, 2019
No incidents reported.
Oct 12, 2019
No incidents reported.
Oct 11, 2019
No incidents reported.
Oct 10, 2019
No incidents reported.
Oct 9, 2019
No incidents reported.