Trello Slow or down for users

Incident Report for Trello

Resolved

Impact

Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping.

Current Status

Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution.

Next Steps

The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
Posted Feb 21, 2026 - 10:32 EST

Investigating

Impact

Trello users are experiencing issues with websocket connections, leading to difficulties in maintaining active sessions. Affected users may notice disruptions in service as connections are intermittently dropping.

Current Status

Efforts are underway to restore normal service. Teams are actively engaged in identifying the best path to full resolution.

Next Steps

The incident team is focusing on pinpointing the root cause and implementing necessary fixes. The next communication will be shared in 30 minutes.
Posted Feb 21, 2026 - 10:32 EST
This incident affected: Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing, and Atlassian Support Knowledge Base.